Terms of service
TERMS OF SERVICE
Last Updated: September 2, 2026
These Terms of Service govern your access to and use of the Daily Pet Essentials website, online store, products, services, and related features. By visiting our website, browsing our products, placing an order, or otherwise using our services, you agree to these Terms of Service.
If you do not agree with these Terms, please do not use our website or purchase products from our store.
1. GENERAL CONDITIONS
Daily Pet Essentials operates an online store offering pet supplies, feeding accessories, grooming products, toys, bedding, pet care essentials, household pet products, and related accessories and products.
You may use our website only for lawful purposes and in accordance with these Terms.
You must be at least the age of majority in your state or jurisdiction of residence, or have permission from a parent or legal guardian where required.
You may not use our website, products, or services for unlawful, fraudulent, abusive, or unauthorized purposes.
We reserve the right to refuse service, restrict access, cancel transactions, or terminate accounts when reasonably necessary to protect our customers, business, website, payment systems, or service providers.
2. CUSTOMER INFORMATION
When placing an order, you agree to provide accurate, complete, and current information.
You are responsible for ensuring that your name, billing information, shipping address, payment details, and other information submitted during checkout are correct.
We are not responsible for delays, failed deliveries, or other problems resulting from incorrect or incomplete information provided by the customer.
3. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to provide accurate product descriptions, photographs, dimensions, sizes, materials, colors, quantities, specifications, intended uses, and other relevant product information.
Product appearance, packaging, labeling, dimensions, colors, sizes, or specifications may vary because of manufacturing changes, packaging updates, lighting conditions, screen settings, or other factors.
Customers are responsible for reviewing product dimensions, materials, intended use, size recommendations, age recommendations, weight limitations, manufacturer instructions, warnings, and other applicable information before purchasing or using a product.
We reserve the right to update, modify, replace, limit, or discontinue products where permitted by law.
4. PET PRODUCT SAFETY AND USE
Products should be used, stored, handled, cleaned, maintained, and disposed of in accordance with manufacturer instructions, product labels, safety warnings, and applicable laws.
Customers are responsible for determining whether a product is appropriate for their pet's species, breed, size, age, weight, behavior, and individual needs.
Pet toys, feeding accessories, collars, leashes, bedding, grooming products, and other pet products should be inspected regularly for signs of wear, breakage, loose components, sharp edges, or other potential hazards.
Damaged or excessively worn products should be replaced when appropriate.
Pets should be supervised when using products where supervision is recommended by the manufacturer or reasonably necessary for safe use.
Products containing small parts may present a choking or ingestion hazard and should be kept away from pets or children for whom they are not suitable.
Do not allow a pet to continue using a product that has become damaged, broken, torn, or otherwise unsafe.
If your pet experiences an unexpected reaction or health concern associated with a product, discontinue use and consult an appropriately qualified veterinarian when necessary.
Product information provided through our store is not intended to replace professional veterinary advice, diagnosis, or treatment.
5. PRODUCT AVAILABILITY
All products are subject to availability.
We may limit quantities available for purchase by any customer, household, account, payment method, shipping address, or geographic area.
If a product becomes unavailable after an order has been submitted, we may cancel the affected item and refund the applicable amount paid.
6. PRICING
Unless otherwise stated, prices displayed on our website are in U.S. dollars.
Prices may change without prior notice.
We reserve the right to correct pricing errors, typographical mistakes, promotional errors, or other inaccuracies.
If an incorrect price affects an order that has already been submitted, we may cancel the affected order or contact the customer regarding the correction.
7. TAXES
Applicable sales taxes and other legally required charges may be calculated during checkout based on the shipping destination and applicable laws.
The final amount payable will be displayed before the order is completed.
8. ORDERS
Submitting an order does not guarantee final acceptance or shipment.
We reserve the right to review, limit, reject, or cancel orders for legitimate business or security reasons, including suspected fraud, unauthorized payment activity, incorrect pricing, inventory shortages, payment verification problems, duplicate orders, unusual purchasing activity, shipping restrictions, or violations of these Terms.
If we cancel an order after payment has been successfully processed, the applicable amount will be refunded to the original payment method where appropriate.
9. PAYMENT
You agree to provide valid, current, and authorized payment information when placing an order.
Available payment methods will be displayed during checkout.
Payments may be processed through Shopify or other third-party payment service providers.
Payment providers may apply their own verification procedures, security requirements, terms, and privacy practices.
We may delay or cancel an order if payment cannot be successfully authorized or verified.
10. SHIPPING AND DELIVERY
Shipping methods, costs, estimated delivery times, geographic restrictions, and other delivery conditions are described in our Shipping Policy.
Large, bulky, heavy, fragile, or specially handled pet products may be subject to additional carrier requirements, shipping restrictions, handling procedures, or delivery limitations.
Estimated delivery dates are provided for informational purposes and are not guaranteed unless expressly stated otherwise.
Shipping delays may occur because of carrier disruptions, severe weather, holidays, transportation problems, high order volume, incorrect shipping information, or circumstances outside our reasonable control.
Customers are responsible for providing an accurate and complete shipping address.
11. DELIVERY INSPECTION AND DAMAGED PRODUCTS
Customers should inspect products promptly after delivery.
If a product arrives damaged, broken, incomplete, contaminated, leaking, or otherwise materially affected by shipping damage, please contact us as soon as reasonably possible so that we can review the situation.
Do not give, apply, attach, or otherwise use a product with a pet if the product appears damaged or unsafe.
Carrier investigations, claims, photographs, packaging documentation, and other information may be required depending on the circumstances.
12. RETURNS AND REFUNDS
Returns, refunds, exchanges, cancellations, damaged products, incorrect items, and related requests are governed by our Return and Refund Policy.
Certain opened, used, worn, damaged, contaminated, personalized, hygiene-sensitive, or incomplete pet products may be subject to additional return restrictions where permitted by law.
Products should be returned with all applicable components, accessories, manuals, packaging, tags, and other included materials when required under our Return and Refund Policy.
Customers should review our Return and Refund Policy before completing a purchase.
Nothing in these Terms limits consumer rights that cannot legally be waived or restricted.
13. PROMOTIONS AND DISCOUNTS
We may offer discounts, promotional codes, special pricing, free shipping offers, gifts, bundles, or other incentives from time to time.
Promotions may be subject to additional conditions, expiration dates, minimum purchase requirements, product exclusions, geographic restrictions, or usage limits.
Unless otherwise stated, promotional offers may not be combined.
We reserve the right to modify, correct, suspend, or discontinue promotions where permitted by law.
14. WEBSITE INFORMATION
We make reasonable efforts to keep information on our website accurate and current.
However, website content may occasionally contain errors, inaccuracies, outdated information, or omissions relating to products, dimensions, sizes, materials, specifications, prices, promotions, availability, shipping, or other matters.
Customers should independently verify important sizing, compatibility, intended-use, manufacturer, or safety information before purchasing or using a product.
We reserve the right to correct or update information at any time.
15. INTELLECTUAL PROPERTY
Unless otherwise stated, materials available through the Daily Pet Essentials website, including text, logos, graphics, photographs, product images, designs, icons, branding elements, and page layouts, are owned by, licensed to, or lawfully used by Daily Pet Essentials.
You may use our website for personal and lawful shopping purposes.
You may not reproduce, distribute, modify, publish, sell, commercially exploit, or otherwise use protected website content without appropriate authorization.
16. USER CONTENT
If you submit reviews, comments, photographs, feedback, suggestions, or other content, you represent that you have the right to provide that content.
User-submitted content must not violate applicable laws, infringe intellectual property rights, contain malware or harmful code, contain fraudulent or misleading information, violate another person's privacy rights, or contain unlawful threats, harassment, or abusive material.
We may remove or restrict content that violates these Terms or applicable law.
17. THIRD-PARTY SERVICES
Our store may use third-party service providers for payment processing, shipping, website functionality, analytics, fraud prevention, customer support, or other business operations.
Third-party providers operate independently and may maintain their own terms, policies, and privacy practices.
We are not responsible for the independent acts or omissions of third parties except where required by applicable law.
18. THIRD-PARTY LINKS
Our website may contain links to websites or services operated by third parties.
We do not control third-party websites and are not responsible for their content, products, availability, security, privacy practices, or policies.
Customers should review the applicable terms and policies before using third-party websites or services.
19. PERSONAL INFORMATION
Personal information submitted through our store is handled in accordance with our Privacy Policy and applicable laws.
Information may be provided to service providers when reasonably necessary to process payments, fulfill orders, deliver products, prevent fraud, provide customer support, or operate our store.
20. PROHIBITED USES
You may not use our website or services to violate applicable laws or regulations, commit fraud, attempt unauthorized access to systems or accounts, transmit malware, interfere with website security or operation, collect information about others without authorization, submit false or misleading information, infringe intellectual property rights, impersonate another person or organization, circumvent security systems, or use automated tools in a manner that damages or disrupts our services.
We may restrict or terminate access if we reasonably believe these restrictions have been violated.
21. FRAUD PREVENTION
Orders may be reviewed using automated or manual fraud-prevention procedures.
We may request additional information to verify an order before fulfillment.
We reserve the right to delay, reject, or cancel transactions when we reasonably suspect fraud, unauthorized payment activity, identity misuse, abuse, or another security concern.
22. ERRORS AND OMISSIONS
Information on our website may occasionally contain typographical errors, pricing mistakes, specification errors, inaccuracies, or omissions.
We reserve the right to correct errors, update information, and cancel affected transactions where permitted by law.
23. SERVICE AVAILABILITY
We do not guarantee that our website will always operate without interruption.
Temporary outages may occur because of maintenance, technical problems, network disruptions, third-party systems, or circumstances outside our reasonable control.
We may modify, suspend, or discontinue portions of our services when reasonably necessary.
24. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, our website and services are provided on an "as is" and "as available" basis.
We do not guarantee that our website will always be uninterrupted, secure, error-free, or suitable for every customer's individual expectations.
Any warranties or consumer protections that cannot legally be excluded remain unaffected.
25. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Daily Pet Essentials and its owners, employees, representatives, service providers, and affiliates will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of or inability to use our website, products, or services.
This limitation does not apply where liability cannot legally be excluded or limited.
Nothing in these Terms is intended to restrict mandatory consumer rights provided under applicable law.
26. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Daily Pet Essentials and its representatives from claims, losses, damages, liabilities, or reasonable expenses arising from your unlawful use of our website, violation of these Terms, or infringement of another person's rights.
27. SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent legally permitted.
The remaining provisions will continue in full force and effect.
28. TERMINATION
You may stop using our website at any time.
We may restrict or terminate access to our services when a user violates these Terms, engages in unlawful conduct, abuses our services, or creates a security risk.
Rights and obligations arising before termination may continue where appropriate.
29. ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and other policies posted on our website, govern your use of Daily Pet Essentials and our services.
30. GOVERNING LAW
These Terms are governed by applicable laws of the United States and the laws applicable in the State of California, without limiting mandatory consumer rights that may apply based on the customer's location.
31. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time to reflect changes to our business, products, services, legal requirements, or operating practices.
Any revised Terms will be published on our website with an updated effective date.
Your continued use of our website after revised Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.
32. CONTACT INFORMATION
Daily Pet Essentials
4105 Glacier Point Ct #C
Modesto, CA 95356
United States
Phone: +1 505-477-5847
Email: support@dailypetessentials.net